At GAMMA Store, we understand that when you order premium tennis equipment, you want it delivered quickly and efficiently so you can get back to the court. That’s why we’ve streamlined our delivery process to get your gear to you as fast as possible, whether you’re in the UK or across the globe.
Our Delivery Promise
We commit to processing all orders within 1-2 business days of receiving your payment. Once dispatched, you’ll receive tracking information so you can follow your package every step of the way to your door.
Shipping Options Tailored to Your Needs
Standard Shipping (Recommended)
Delivery Time: 10-15 business days after dispatch
Carrier: DHL or FedEx
Cost: £12.95 (all order values)
Our premium shipping option offers faster delivery times and full tracking capability. Perfect for players who need their equipment quickly for upcoming matches or training sessions.
Free Shipping
Delivery Time: 15-25 business days after dispatch
Carrier: EMS
Cost: FREE for orders over £50
Choose our economical shipping option when you’re stocking up on balls, strings, or other accessories and don’t need immediate delivery. Great for planned equipment upgrades.
Delivery Areas
We ship worldwide to tennis enthusiasts in most countries (excluding some Asian destinations and remote areas). During checkout, our system will automatically confirm whether we can deliver to your location.
Tracking Your Order
Once your order is dispatched, you’ll receive an email with tracking information. For standard shipping via DHL/FedEx, you’ll be able to see real-time updates on your package’s journey.
What If I’m Not Home?
Our carriers will attempt delivery and leave a notice if unsuccessful. You can then arrange redelivery or collect from your local depot. For high-value items like ball machines, a signature will be required upon delivery.
Our Hassle-Free Returns Policy
Not completely satisfied? We offer a 15-day return policy from the date of delivery. Simply contact our customer service team at [email protected] to initiate your return.
Questions About Delivery?
Our customer service team is always ready to help with any delivery queries. Email us at [email protected] and we’ll respond within 24 hours.
At GAMMA Store, we’re committed to getting your game-changing tennis equipment to you as efficiently as possible, because we know every day without your new gear is a day without improved performance on the court.