Term and Conditions

Last updated: [Insert Date]

1. Our Store and Customers

1.1 About GAMMA Store

GAMMA Store specializes in high-quality tennis equipment for passionate players at all levels. Our product range includes:

• Racquets and strings for performance-focused players
• Premium balls for competitive and recreational play
• Court equipment and accessories for clubs and facilities
• Training aids like ball machines and collectors

1.2 Target Customers

Our products are designed for:

• Competitive tennis players seeking performance equipment
• Recreational players needing reliable gear
• Tennis clubs and facilities requiring court maintenance products
• Coaches looking for training equipment

2. User Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any changes to your information

2.2 Acceptable Use

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and specifications. However:

• Minor variations in color or appearance may occur
• Product packaging may change periodically
• We reserve the right to update product information without notice

3.2 Product Availability

All products are subject to availability. We may:

• Limit quantities available for purchase
• Discontinue products without notice
• Refuse or cancel orders for out-of-stock items

3.3 Services

Our services include:

• Worldwide shipping (excluding certain Asian countries and remote areas)
• Customer support via email at [email protected]
• 15-day return policy for most items

4. Orders and Payments

4.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days (excluding weekends/holidays)
• You’ll receive shipping confirmation with tracking information

4.2 Pricing

All prices are:

• Shown in GBP (£)
• Exclusive of VAT and other taxes where applicable
• Subject to change without notice (except for confirmed orders)

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete, and accurate payment information.

4.4 Shipping

We offer two shipping options:

1. Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
2. Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

Delivery times may vary due to customs processing in your country.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery, provided:

• The item is unused and in original condition
• The original packaging is intact
• Proof of purchase is provided

5.2 Non-Returnable Items

For safety/hygiene reasons, we cannot accept returns of:

• Opened tennis ball cans
• Custom-strung racquets
• Personalized or monogrammed items

5.3 Refund Process

Upon receiving and inspecting your return:

• Refunds are processed within 5 business days
• Funds appear in your account within 7-10 business days
• Original shipping fees are non-refundable
• Return shipping is the customer’s responsibility (unless due to our error)

6. Intellectual Property

6.1 Ownership

All content on tennisballssale.com, including:

• Text, graphics, and logos
• Product designs and images
• Software and website code

is the property of GAMMA Store or its licensors and is protected by intellectual property laws.

6.2 Restrictions

You may not:

• Reproduce, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or attempt to extract source code from our website

7. Liability and Disclaimers

7.1 Product Use

Tennis equipment carries inherent risks. By purchasing our products, you acknowledge:

• Proper use and maintenance are your responsibility
• We are not liable for injuries resulting from product misuse
• You should inspect all equipment before use

7.2 Website Use

We strive to maintain:

• Accurate and up-to-date information
• A secure shopping environment
• Continuous site availability

However, we cannot guarantee uninterrupted or error-free service.

7.3 Limitation of Liability

To the extent permitted by law, GAMMA Store shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or data
• Damages resulting from product use or inability to use our website

8. General Provisions

8.1 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of Liverpool, UK.

8.2 Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

8.3 Contact Information

For questions about these Terms, contact us at:

GAMMA Store
45 Great Charlotte St
Liverpool, GB L6U 2LI
Email: [email protected]